![]() Make sure the correct microphone and speakers are selected.If not, choose them from the drop-down menu.Use the ‘Test’ button to test your microphone and speakers.Check the box labelled ‘Automatically join computer audio when joining a meeting.’.In Zoom’s Preferences, click on "Check for Updates." If it’s still not working, restart your Mac and try again. There is a way to reset Zoom without uninstalling the app itself. Resetting the app will hopefully delete some corrupted log details and cache files. I’ll show you how to reset Zoom with CleanMyMac. This Mac tool sometimes helps to fix even completely “dead” applications.ġ. In CleanMyMac X, click on the Uninstaller tab ( download the app here).ģ. Click on the drop-down button next to Zoom - you should see the “Reset” option. This should clear Zoom’s preference files and make it work again.You haven’t granted access to your camera.You haven’t clicked the Start video button. ![]() If you’re trying to access a meeting by clicking a link in an email or message, and you use Safari as your default web browser, you should see a dialogue box that asks you if you want to ‘allow this program to open the page ‘. If this doesn’t work, launch the Zoom application from your Applications folder. You should see a message telling you that you have joined the meeting and the host will let you in soon. You may then have to confirm you want to use computer audio if you haven’t selected that as the default in Preferences (see above). ![]() If you don’t see that message, paste or type the Meeting ID or personal link name into the box that appears. ![]() Is any other app running at the moment? It could be Facebook Messenger, Facetime or, anything else that uses Mac’s camera. Some users reported problems with Zoom after installing the new version of macOS. However, an update to Zoom resolves most of those issues.Ĭheck your Zoom settings with a test call on the Zoom website: Mac slow during Zoom calls When Zoom quits unexpectedly, it looks like this: More specifically, Zoom would crash after you tried to replace a virtual background. ![]()
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